Considering the nature of our business, which involves shipping living plants in compact boxes, and the multitude of potential variables that could adversely affect the growth process between the time we send the plant and you cultivate it, we have established a robust and flexible policy for replacements and refunds. We strongly encourage all our clients to avail themselves of this policy to ensure their satisfaction.

Please contact us via chat or email if you have any problems with an order you've placed with us so that we can help you find a resolution, including replacements, substitutions, and refunds.

If your plants arrive in unviable condition, reach out to us via chat or email, and we can get a replacement or substitution out to you as soon as possible. If we cannot provide a satisfactory replacement we will refund you.

If your plants arrive and are ultimately unhealthy, fail, or don't make it through quarantine for any reason in the first month (30 days), reach out to us, and we can get you a replacement or substitution as soon as possible or with the next order you place with us.

If you are vegging or flowering out genetics you've obtained from us and face any issues, reach out to us and we can discuss a solution, including replacing the genetics with the next order you place with us.

If you are looking for a refund on an order that hasn't shipped yet, reach out at any time and we will cancel and issue a refund.

We have a very comprehensive and adaptable replacement/substitution/refund policy. If there are any issues, just reach out and we've got your back!

We regularly test all the cultivars that we source for our nursery partners and bring in from our nursery partners with TUMI Genomics. Additionally, our nursery partners test with other local SoCal labs. We screen every 3-4 weeks, and you can find several of the past results under the "clean" section of our IG. Below is an example of our latest results from the last batch: